Hoveton Community Council

We’re pleased to be able to share this month’s edition of Health Matters, your regular update from Hoveton & Wroxham Medical Centre:

Health Matters (November 2019)

Hoveton Parish Council recently reported concerns raised by the community about changes to the Konectbus 5B service. The 5B timetable was substantially amended in April when the Sanders Coaches X11 was withdrawn. This left a number of villages with the possibility of having no bus services at all. In order to provide a service to these locations, Konectbus decided to amend the 5B route, which was not covering its costs at the time.

We contacted the Konectbus Network Manager, Steve Royal, about the possibility of getting extra journeys for our village. Steve has agreed to look at this again and see what can be done. He has asked that the community lets him know the times they would use a bus and how often, so he can gauge when best to add buses to the timetable. You can contact Steve directly at [email protected] or send your feedback to us and we will pass it to Steve on your behalf. We work for you.

Hoveton Parish Council was recently contacted by a local resident with concerns about changes that have been made to the konectbus 5B service. The resident’s specific concerns included buses on this route running less frequently than before and the reduction in the number of buses on this route servicing bus stops near Hoveton and Wroxham Medical Centre, meaning residents at the top end of the village are facing either a long walk to the village centre in order to catch the 5B or a longer waiting time (causing difficulties for residents with mobility problems or for all bus passengers in the event of bad weather).

Hoveton Parish Council intends to contact the bus company concerned, Konectbus, in order to raise this resident’s concerns, but the Parish Council believes that individual representations to the bus company about this matter from all residents affected will have the greatest impact. While petitions are not recommended (as these are only seen as one signature), anyone facing similar problems with the 5B bus service is advised to contact Konectbus directly to raise concerns about the changes made to this service.

Konectbus can be contacted on 0330 053 9358 (phone lines are open Monday to Friday, 7am-6pm; Saturday, 7.30am-6pm), by email ([email protected]), or by post to Konectbus Ltd, Norwich Bus Station, Surrey Street, Norwich, NR1 3NX. Feedback can also be given via Facebook and Twitter).

Following reports of anonymous letters about the Local Plan being distributed to Brook Park residents, Hoveton Parish Council would like to assure local residents that it does not produce or distribute anonymous leaflets or correspondence. All correspondence and publications sent by Hoveton Parish Council include the Council’s official logo and contact details. Please therefore be aware that any anonymous letters or leaflets received have not been sent by your Parish Council.