Hoveton Parish Council was recently contacted by a local resident with concerns about changes that have been made to the konectbus 5B service. The resident’s specific concerns included buses on this route running less frequently than before and the reduction in the number of buses on this route servicing bus stops near Hoveton and Wroxham Medical Centre, meaning residents at the top end of the village are facing either a long walk to the village centre in order to catch the 5B or a longer waiting time (causing difficulties for residents with mobility problems or for all bus passengers in the event of bad weather).
Hoveton Parish Council intends to contact the bus company concerned, Konectbus, in order to raise this resident’s concerns, but the Parish Council believes that individual representations to the bus company about this matter from all residents affected will have the greatest impact. While petitions are not recommended (as these are only seen as one signature), anyone facing similar problems with the 5B bus service is advised to contact Konectbus directly to raise concerns about the changes made to this service.
Konectbus can be contacted on 0330 053 9358 (phone lines are open Monday to Friday, 7am-6pm; Saturday, 7.30am-6pm), by email ([email protected]), or by post to Konectbus Ltd, Norwich Bus Station, Surrey Street, Norwich, NR1 3NX. Feedback can also be given via Facebook and Twitter).